Raffel Brothers Profile
Jim Raffel is the owner of the Arby’s in Auburn, Augusta and Portland. You could say roast beef is in his blood as his father Leroy was the co-founder of Arby’s in 1964. From having witnessed the first Arby’s open, to being a sales person at the age of 16, to opening his first restaurant at the age of 21, Jim has been involved with Arby’s his entire life. His philosophies today are the same as 1964 – serve hot delicious food, in a sparkling clean restaurant by friendly, fast and efficient employees. “I’m not in the food business, I’m in the people business. Treat your employees with respect and dignity and they will treat your customers the same.” Because of this philosophy Jim has managers who have worked for him for 17 years, 20 years and 23 years.

 

 

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